Subject: New Reply Received - شكــوى عمــيل
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 08 Sep 2020 11:59:53 +0000

Hi Hemyar Hasan Nasser,  The customer has responded to the ticket.  شكــوى عمــيل   Ticket comment <div class="WordSection1">
<div class="MsoNormal" align="right" style="text-align:right"><b><span lang="AR-SA" dir="RTL" style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'>السلام عليكم ورحمه الله وبركاته ... تحيه طيبه ..</span></b></div>
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<div class="MsoNormal" align="right" style="text-align:right"><b><span lang="AR-SA" dir="RTL" style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'>الرجاء منكم التواصل مع العميل واخذ كل التفاصيل المطلوبه .</span></b></div>
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<div class="MsoNormal" align="right" style="text-align:right"><b><span lang="AR-SA" dir="RTL" style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'>لماذا لم يتم التواصل مع العميل ؟ !
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<div class="MsoNormal" align="right" style="text-align:right"><b><span lang="AR-SA" dir="RTL" style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'>رقم العميل في نفس الشكوى</span></b></div>
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<div class="MsoNormal" align="right" style="text-align:right"><b><span lang="AR-SA" dir="RTL" style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'>وشكرا</span></b></div>
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<div>From:<span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> Centrepoint [mailto:[email-masked]]
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<b>Sent:</b> 08 September 2020 12:35<br>
<b>To:</b> Manager Aliat.<br>
<b>Subject:</b> </span><span lang="AR-SA" dir="RTL" style="font-size:11.0pt">شكــوى عمــيل</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'></span>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>Dear Customer,</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>This email concerns your Customer Service case # 1458421</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</span></div>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>عميلنا العزيز,<br>
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تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 1458421<br>
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لقد أرسلنا إليك عدة رسائل البريد الإلكتروني طالبين المزيد من المعلومات من حضرتك ، ومع ذلك لم نسمع منك. نحن نفترض أن مشكلتك قد تم حلها الآن ، وسوف نتعامل مع قضية الدعم هذه على أنها مغلقة.<br>
إذا شعرت أن مشكلتك ما زالت معلقة ، فيرجى الرد على رسالة البريد الإلكتروني هذه ، وسنعيد فتح قضيتك.</span><span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'></span>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'><span class="msoDel"><span>-</span></span>-<span lang="AR-SA" dir="RTL"></span></span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>Hemyar Hasan Nasser :
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>مرحبا عميلنا العزيز,</span><span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'></span>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>شكرا لتواصلك معنا</span><span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'></span>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>يرجى تزويدنا برقم الطلب وبمزيد من التفاصيل حول استفسارك لنتمكن من خدمتك باكمل وجه.</span><span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'></span>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>لا تتردد في الاتصال بنا للحصول على مزيد من المساعدة.</span><span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'></span>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>اصدقائك</span><span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'></span>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>فريق الدعم</span>
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</span><span style='font-size:1.0pt;font-family:"fdtktid","serif";color:white'>1458421:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1458421