Subject: Re: Refund approval
From: Hemyar Nasser <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 25 Aug 2020 08:58:16 -0700 (MST)

Hi guys, 

while rechecking this order there was mail from Aramax saying that 
Missing item has been returned under AWB # 41661786902 
please check it out. 

Regards, 
Hemyar 

From: "Hemyar Nasser" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Tuesday, 18 August, 2020 17:25:26 
Subject: Refund approval 

Hi Team 
Problem Statement: Refund approval. 
Ticket ID: 1247281 
Order Date: May 27, 2020 
Order ID: 6494616902 
Tracking ID: 45953220773 
Total Price: 417SAR 
Issue Description: refund for undelivered items. 
Case history: the customer said he received only one item and the rest of items the courier return them. 
Customer's history: he has ordered 5 times. 
Assistance required: We request you to provide refund approval in order to have the customer refunded manually and close the issue. 
Regards, 
Hemyar