Subject: New Reply Received - Re: Your products are on the way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 25 Aug 2020 05:33:42 +0000

Hi Hemyar Hasan Nasser,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <br>
Dear sales team,<br>
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It is  disappointing for me that you are asking order no I just reply your email earlier you send me <br>
while dispatching any how my order no 6217233494  <br>
Missing item was BABYSHOP<br>
RMZ Lamborghini LP570/4 Gallardo Car Toy instead of this other item came see attached  photo <br>
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Please resolve this issue ASAP; delivery can be made any day after 6pm<br>
Regards, <br>
Faiyaz Ahmad <br>
Mb 0566445691<br>
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On Mon, 24 Aug 2020 12:37:37 +0530 Centrepoint <div class="freshdesk_quote"><blockquote class="freshdesk_quote"> wrote<br>
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Hi faiyaz ahmad,<br>
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Thank you for reaching out us.<br>
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 We are truly sorry to hear that you have received a different item than the one you originally ordered <br>
from our website. We will surely help you out with this.<br>
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 We request you to please specify your order number and for which item you have received a wrong item <br>
along with its price so we can further assist you.<br>
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We would also request you to provide us some snapshots of the wrong item you received.<br>
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 We look forward to hearing from you.<br>
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 Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br>
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 Your friends,<br>
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 The Support Team<br>
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1416739:1125156<br>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043140424992'>IMG_2837.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1416739