Subject: Re: Refund approval
From: Shakeeb Arsalan <[email-masked]>
To: Hemyar Nasser <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Sun, 23 Aug 2020 00:41:48 -0700 (MST)

it is less than 100, u can raise Jira and refund 

From: "Hemyar Nasser" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Saturday, August 22, 2020 8:41:43 PM 
Subject: Refund approval 

Hi Team 
Problem Statement: Refund approval. 
Ticket ID: 1402875 
Order Date: May 8, 2020 
Order ID: 6489853095 
Tracking ID: S001246837611 
Total Price: SAR 93.60 
Issue Description: the order cancelled before handed over to SHIPA . 
Case history: order issue 8-5-20 and cancelled without doing the refund to customer. 
Customer's history: customer ordered 2 ON_VALIDATION_CANCELLED ,1 order completed and this order which cancelled . 
Assistance required: We request you to provide refund approval in order to have the customer refunded manually and close the issue. 
Regards, 
Hemyar