Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 18 Aug 2020 12:38:29 +0000

Hi Hemyar Hasan Nasser,  The customer has responded to the ticket.  Delivery  Ticket comment <div class="WordSection1">
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<div class="MsoNormal"><span style='font-family:"Calibri",sans-serif'>Dear Team,</span></div>
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<div class="MsoNormal"><span style='font-family:"Calibri",sans-serif'>Subject ordered delivered successfully.</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Dubai Medium",sans-serif;color:#595959'>With Best Regards</span></div>
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<b><span style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#004A98;letter-spacing:.75pt'>Azhar Habib</span></b><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#993366'></span>
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<span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#004A98;letter-spacing:.75pt'>Parcels &amp; Express - Operations - Delivery Centers Dubai Head Office</span><span style='font-size:6.0pt;font-family:"Arial",sans-serif;color:#004A98;letter-spacing:.75pt'>
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<div>From:<span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Rajesh Pattabhi
<br>
<b>Sent:</b> Monday, August 17, 2020 6:21 AM<br>
<b>To:</b> Max &lt;[email-masked]&gt;; Epg Lmg1 &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> RE: [#1382416] - Delivery | AWB # 1000007602014 </span>
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<div class="MsoNormal"><i><span style='font-size:11.0pt;font-family:"Franklin Gothic Book",sans-serif;color:blue'>Dear Team</span></i></div>
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<div class="MsoNormal"><i><span style='font-size:11.0pt;font-family:"Franklin Gothic Book",sans-serif;color:blue'>Good morning</span></i></div>
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<div class="MsoNormal"><i><span style='font-size:11.0pt;font-family:"Franklin Gothic Book",sans-serif;color:blue'>Kindly explain how would you want us to deliver a shipment that was not given to us till
<b>yesterday night</b> – 16<sup>th</sup> of August? ( screenshot below)</span></i></div>
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<div class="MsoNormal"><i><span style='font-size:11.0pt;font-family:"Franklin Gothic Book",sans-serif;color:blue'>Shipment received today and will be sent out for delivery</span></i></div>
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<div class="MsoNormal"><i><span style='font-size:11.0pt;font-family:"Franklin Gothic Book",sans-serif;color:blue'>Monitor the same
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<div class="MsoNormal" style="mso-line-height-alt:9.0pt"><span style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#004A98;letter-spacing:.75pt'>Manager | Parcels and Express BU</span></div>
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<div class="MsoNormal" style="line-height:9.0pt"><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#004A98;letter-spacing:.75pt'>E-Commerce &amp; Large Enterprises 
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<div class="MsoNormal" style="line-height:10.0pt"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#87898A'>P.O. Box 99999, Dubai, United Arab Emirates</span></div>
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<div class="MsoNormal"><i><span style='font-size:11.0pt;font-family:"Franklin Gothic Book",sans-serif;color:blue'>@ your service 24/7 !
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<div class="MsoNormal"><b><i><span style='font-size:10.0pt;font-family:"Franklin Gothic Book",sans-serif;color:#BF8F00'>We Care – Safety first; Contactless Deliveries – COVID-19</span></i></b></div>
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<b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, August 16, 2020 12:08 PM<br>
<b>To:</b> Rajesh Pattabhi &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Subject:</b> Fwd: [#1382416] - Delivery</span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Dear Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">As per tracking ID (1000007602014 ) the order has not been delivered.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Kindly contact the customer to arrange an urgent delivery.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order number:9797670505</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">AWB:1000007602014</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Best Regards,</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">1382416:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1382416