Subject: Re: Refund Not Processed
From: Shakeeb Arsalan <[email-masked]>
To: Haithm Saeed <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 2 Sep 2020 02:25:18 -0700 (MST)

as per the AWB 45943174196 the items has been returned but the RMA was cancelled that is why the refund has not been initiated. 

Create another RMA for the same items and ask Jira to process 

From: "Haithm Saeed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Saturday, 29 August, 2020 16:16:07 
Subject: Refund Not Processed 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date :Apr 2, 2020 
Order ID: 6476050447 
Tracking ID: 45943174196 
RMA: 23506229 
Assistance Required: Need refund for customer. 
Issue Description: As per the Aramex website the return items has been returned to WH on 04 Apr 2020 and till now the RMA not processed kindly check and process the RMA asap and update us. 

Regards, 
Haitham