Subject: New Reply Received - Important information regarding your return request
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 27 Jul 2020 11:00:31 +0000

Hi Maykel Samir Nakhnoukh,  The customer has responded to the ticket.  Important information regarding your return request  Ticket comment <div dir="ltr">Team,<div>i have enclosed my bank statement in above mail .awaiting your response .. This is not a proper way to deal with a customer.very unprofessional ,not at all acceptable . I want my refund money as soon as possible . i want your immediate action on this matter</div>
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<div>On Mon, 27 Jul 2020 at 10:55, Shree Dhana &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">No the amount is not refunded.i have attached my bank statement in this email.. please process my refund amount<div><br></div>
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<div dir="ltr" class="gmail_attr">On Mon, 27 Jul 2020 at 09:05, Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">​Hi Shree,<br><br>Thank you for contacting us.<br>We apologize for the inconvenience and delay for you.<br><br>The amount has been refunded. You can send us a detailed bank statement from 07/06/2020 Till today.<br><br>Thanks for your understanding and cooperation<br>Feel free to contact us for further assistance.<br><br>Your friends,<br>Support Team<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/914362