Subject: New Reply Received - لم يتم حل المشكلة في الطلب رقم 6202640200
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 25 Jul 2020 07:10:46 +0000

Hi Maykel Samir Nakhnoukh,  The customer has responded to the ticket.  لم يتم حل المشكلة في الطلب رقم 6202640200  Ticket comment <br>
Dear Team, <br>
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As per the system, this order was delivered in full. Please confirm that the item was dispatched from your end. <br>
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Best Regards,
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<span class="labelnormal"><span class="labelname_sf">Mohammad Al-Majali</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<hr> <strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>25/7/2020 10:27 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]<br>
<strong>Subject: </strong>Fwd: [#1315172] - لم يتم حل المشكلة في الطلب رقم 6202640200<br>
 
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<div dir="ltr">Hi Team,<br>
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Problem Statement: Missing items<br>
Order Date : Jun 23, 2020<br>
Order ID: 6202640200<br>
Tracking ID: S001660720878 / S001681581741<br>
Assistance Required: Need missing item<br>
Issue Description: Customer placed order for 4 items but as per the customer he/she has only received 6 items, Under the consignment details we can see that all 7 items has been shipped/Delivered from our side.<br>
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The missing item is 162056766 - - Juniors Tuff Deluxe Rocker with Canopy (quantity 1) price 209 SAR<br>
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Regards,</div>

<div dir="ltr">Maykel</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1315172