Subject: New Reply Received - Re: مشترياتك في طريقها إليك 6484778588
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 08 Jun 2020 10:19:20 +0000

Hi Maykel Samir Nakhnoukh,  The customer has responded to the ticket.  Re: مشترياتك في طريقها إليك 6484778588  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span class="separator"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a> Team- shipment physically available with us .</span></span></div>
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<div class="MsoNormal"><span class="separator"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>If customer interested to receive will do Next delivery. Please confirm and update .</span></span></div>
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<div class="MsoNormal"><span class="separator"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><a id="OWAAMA14FE33F28BA4656B152EE26D8125425" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Segoe UI",sans-serif;text-decoration:none'>@Zubair
 Mohmood</span></a><a id="OWAAM0EEB68CEA04F4BA0960E7002339C3060" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Segoe UI",sans-serif;text-decoration:none'>@Parvez Khan</span></a>-FYI</span></span></div>
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<div>From: Jessie Caparas &lt;[email-masked]&gt;
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<b>Sent:</b> Monday, June 08, 2020 10:50 AM<br>
<b>To:</b> Sagaya Suresh Kumar &lt;[email-masked]&gt;; Splash &lt;[email-masked]&gt;; Riyadh Conloc. Outbound &lt;[email-masked]&gt;; ArishLaila &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Suvadeep Saha &lt;[email-masked]&gt;; Ramesh Gottimukkala &lt;[email-masked]&gt;; Alexander Gomes &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#942596] - Re: <span style='font-family:"Arial",sans-serif'>
مشترياتك</span> <span style='font-family:"Arial",sans-serif'>في</span> <span style='font-family:"Arial",sans-serif'>
طريقها</span> <span style='font-family:"Arial",sans-serif'>إليك</span> 6484778588<br>
<b>Importance:</b> High</div>
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<div class="MsoNormal"><a id="OWAAM01F10F62549543FD86B5E6D50582E2FA" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@ArishLaila</span></a></div>
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<div class="MsoNormal">Can we get an update on the below please?</div>
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<b>From:</b> Sagaya Suresh Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, May 31, 2020 2:51 PM<br>
<b>To:</b> Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Riyadh Conloc. Outbound &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Suvadeep Saha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ramesh Gottimukkala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Alexander Gomes &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#942596] - Re: <span style='font-family:"Arial",sans-serif'>
مشترياتك</span> <span style='font-family:"Arial",sans-serif'>في</span> <span style='font-family:"Arial",sans-serif'>
طريقها</span> <span style='font-family:"Arial",sans-serif'>إليك</span> 6484778588</div>
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<a id="OWAAM845F4D15A16240E99627271EDB4C46D1" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Riyadh Conloc. Outbound</span></a>
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<div class="MsoNormal">There was no handover mail regarding this shipment to courier end<span style="background:yellow;mso-highlight:yellow">.( Share courier signed POD COPY )</span>
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<div class="MsoNormal">Please confirm this order dispatch and handover status. </div>
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<div class="MsoNormal">Regards</div>
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<div class="MsoNormal">Sagaya Suresh</div>
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<div class="MsoNormal">+966 565165997</div>
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<div class="MsoNormal">Ext : 4650</div>
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<b>From:</b> ALL RUH OPS - Landmark &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, May 31, 2020 1:34 PM<br>
<b>To:</b> Sagaya Suresh Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Suvadeep Saha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ramez Grada &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Omer Saeed (SA) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; ALL RUH OPS - Landmark &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ramesh Gottimukkala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#942596] - Re: <span style='font-family:"Arial",sans-serif'>
مشترياتك</span> <span style='font-family:"Arial",sans-serif'>في</span> <span style='font-family:"Arial",sans-serif'>
طريقها</span> <span style='font-family:"Arial",sans-serif'>إليك</span> 6484778588</div>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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<div class="MsoNormal">Dear,</div>
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<div class="MsoNormal">Shipment still not received at aramex. </div>
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<div class="MsoNormal" style="line-height:115%"><b><span style='font-size:9.0pt;line-height:115%;font-family:"Trebuchet MS",sans-serif;color:black'>Best Regards
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<span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>CMT Executive
</span><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#EE3224'>Aramex International</span><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>
</span><span style="font-size:9.0pt;font-family:SimSun;color:black">–</span><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'> KSA
</span><span style="font-size:9.0pt;font-family:SimSun;color:black">–</span><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'> Riyadh</span>
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<span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#EE3224'>aramex.com</span><span style="font-size:9.0pt;color:#1F497D"></span>
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<span style='font-size:8.0pt;font-family:"Trebuchet MS",sans-serif;color:#8AB131'>For a greener planet, please don</span><span style="font-size:8.0pt;font-family:SimSun;color:#8AB131">’</span><span style='font-size:8.0pt;font-family:"Trebuchet MS",sans-serif;color:#8AB131'>t
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<b>From:</b> Sagaya Suresh Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, May 31, 2020 9:46 AM<br>
<b>To:</b> Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Abdulrahman Mohamad (SA) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 ALL RUH OPS - Landmark &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Suvadeep Saha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ramez Grada &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Omer Saeed (SA) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ramesh Gottimukkala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#942596] - Re: <span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif'>
مشترياتك في طريقها إليك 6484778588</span>
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<a id="OWAAM8FBDDDDCBD424C6395772172CAEED4BF" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@[email-masked]</span></a><a id="OWAAM971FA31DAE0E409BA192797D983F9CF5" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@[email-masked]</span></a>
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<div class="MsoNormal">Kindly confirm this order received and delivery status.</div>
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<div class="MsoNormal">Revert on urgent!!</div>
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<b>From:</b> Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, May 31, 2020 6:57 AM<br>
<b>To:</b> Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sagaya Suresh Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Suvadeep Saha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#942596] - Re: <span lang="AR-SA" dir="RTL" style='font-family:"Arial",sans-serif'>
مشترياتك</span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif'>
</span><span lang="AR-SA" dir="RTL" style='font-family:"Arial",sans-serif'>في</span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif'>
</span><span lang="AR-SA" dir="RTL" style='font-family:"Arial",sans-serif'>طريقها</span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif'>
</span><span lang="AR-SA" dir="RTL" style='font-family:"Arial",sans-serif'>إليك</span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif'>
</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>6484778588<br>
<b>Importance:</b> High</div>
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<a id="OWAAM67AB128EEC4D494B95712D0C3C9E770E" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Sagaya Suresh Kumar</span></a>
<a id="OWAAMD8CF4F410FDB4D81B91E7CEA99E9D3DF" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Suvadeep Saha</span></a>
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<div class="MsoNormal">Please check and confirm if this has been picked up by Aramex for delivery?</div>
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<div class="MsoNormal">The customer is constantly checking through social media.</div>
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<b>From:</b> Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, May 27, 2020 4:14 PM<br>
<b>To:</b> Sagaya Suresh Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Suvadeep Saha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#942596] - Re: <span lang="AR-SA" dir="RTL" style='font-family:"Arial",sans-serif'>
مشترياتك</span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif'>
</span><span lang="AR-SA" dir="RTL" style='font-family:"Arial",sans-serif'>في</span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif'>
</span><span lang="AR-SA" dir="RTL" style='font-family:"Arial",sans-serif'>طريقها</span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif'>
</span><span lang="AR-SA" dir="RTL" style='font-family:"Arial",sans-serif'>إليك</span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif'>
</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>6484778588</div>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,<br>
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Problem Statement: Late delivery<br>
Order Date: Apr 21, 2020<br>
Order ID: 6484778588<br>
Tracking ID: 45951718315<br>
Assistance required (the customer placed the order on Apr 21, 2020 and till now order status is showing : shipped)<br>
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Kindly deliver the order ASAP.<br>
Best regards,<br>
Maykel</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Tue, 26 May at 4:18 PM
<span class="separator">, Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:embed">
<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>مرحبا وائل،<br>
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شكرا لتواصلك معنا.<br>
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تقبل كامل اعتذارنا على الازعاج والتأخير الذي تسببنا به.<br>
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لقد تم تصعيد طلبك للجهة المعنية لتوصيل الطلب في أسرع وقت ممكن. وسيتم التواصل معكم في حال وجود أي معلومات جديدة.<br>
شكرا لتعاونكم وتفهمكم معنا.<br>
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لا تتردد في التواصل معنا في حال وجود أي إستفس ارات أخرى.<br>
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أصدقائك<br>
فريق الدعم</span><span dir="LTR"></span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">942596:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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