Subject: Ticket Assigned - Request you to cancel this order.
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 16 May 2021 09:43:26 +0000

Hi Mohammed Altahir,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Request you to cancel this order. Please find the attachment.
I request you to cancel this order (my order number is #9661515598)

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2584747