Subject: New Reply Received - Re: ﻿ Order received missing belt
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 05 May 2021 15:51:56 +0000

Hi Mohammed Altahir,  The customer has responded to the ticket.  Re: 	Order received missing belt  Ticket comment <div class="yahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px"><div id="yiv5154577403"><div><div class="yiv5154577403ydp9951e18byahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px">
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        <div>Dear Sir, </div>
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<div>Please find attached photos. </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wednesday, May 5, 2021, 05:20:35 PM GMT+4, Splash &lt;[email-masked]&gt; wrote:
                
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                <div><div id="yiv5154577403ydp9951e18byiv5577717319"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2502996</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<span>-</span>——</div>
<div dir="ltr">Mohammed Altahir : </div>
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<div dir="ltr">Hi Ella,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for any inconvenience caused however, we request you to please share with us an image of the item showing the issue so that we can investigate further and assist you accordingly with this.<br><br>
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<div>We are looking forward to hearing from you soon. Thank you for your help!</div>
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<div>Your Friends,</div>
<div><span>The Support Team</span></div>
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Attachments :
1. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043217573729'>IMG_20210505_194441.jpg</a><br />2. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043217573734'>IMG_20210505_194418.jpg</a><br />3. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043217573735'>IMG_20210505_195034.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2502996