Subject: Ticket Assigned - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 02 May 2021 12:56:08 +0000

Hi Mohammed Altahir,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Delivery Today, delivery guy says if I don't come down e building and open the main door, will leave and not deliver.
I asked him to knock, office is down, they will open e door. I can't come down.
With due respect, he says has 150 delivers today, hasn't drunk water. 

Why this sort of approach n rough behavior. https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2493474