Subject: Ticket Assigned - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 14 Apr 2021 04:55:06 +0000

Hi Mohammed Altahir,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns I purchased  online and choose to pick it up at mushrif  mall branch . But then i got a text msg that my order was declined and that my payment shall be refunded in the method of payment that i used. When shall i got this refund on my credit card. And whom shall i follow it up.?
Will be waiting for your reply.  This is the first time that this thing happen to me on my online purchases..
So disappointed!

Thank you https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2398094