Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 14 Apr 2021 04:13:05 +0000

Hi Mohammed Altahir,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="auto">Nobody contacted me at all and what about the money??? Will you redund me or what? <div>
<br><br>Sent from my Huawei phone</div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>Date: Wed, Apr 14, 2021, 6:56 AM<br>To: [email-masked]<br>Subject: Re: [#2393945] - Delivery<br>
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<div><span style="font-size:14px" dir="ltr">Hi Money,</span></div>
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<div style="margin-bottom:0.0001pt"><span style="font-size:14px" dir="ltr">We see that you are contacting regarding the order you placed on our website with order number 6291012231.</span></div>
<div style="margin-bottom:0.0001pt"><span style="font-size:14px"><br></span></div>
<div><span style="font-size:14px"> As per the tracking information, we can see that your order has been returned back to our warehouse. We had previously informed you that your order is with the courier facility. </span></div>
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Our courier partner tried to contact you multiple times on the contact number which was provided at the time of placing this order:6291012231 but without success. The courier has now sent the items back to the warehouse and the return process has already been initiated. Unfortunately we are unable to resend the items once the return process has already been initiated. 
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<div><span style="font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">We would request you to please place a new order for the same items if available with your contact number and we will try our best to make sure the items are delivered to you in a timely fashion. </span></div>
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<div><span style="font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">We thank you for your understanding and cooperation. Stay Safe!</span></div>
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<div><span style="font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif">Your Friends,</span></div>
<div><span style="font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">The Support Team</span></div>
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<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;opacity:0;max-height:0px;line-height:0px;color:#ffffff">2393945:1125156</span>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2393945