Subject: New Reply Received - Re: Sorry, your order was not processed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 11 Apr 2021 13:19:41 +0000

Hi Mohammed Altahir,  The customer has responded to the ticket.  Re: Sorry, your order was not processed  Ticket comment <div dir="ltr">Good Day , <div><br></div>
<div>Noted with thanks . </div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, Apr 11, 2021 at 4:41 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr"><div dir="ltr">
<div dir="ltr">Hi Lizzy,</div>
<div><br></div>
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div><br></div>
<div dir="ltr">We sincerely apologize for the inconvenience caused to you however, we have checked and it appears that the order number: (9650064235) was not successfully placed. As we can see the amount was deducted from your (TABBY), we have already notified the payment gateway about the cancelled transaction so the amount can return to your account automatically.</div>
<div><br></div>
<div>Please allow 3-5 business days for the amount to be released by your Bank. In the meantime you can go ahead and try placing a new order from our website directly or place a new order once you have received the amount back in your account.</div>
<div><br></div>
<div dir="ltr">I am happy to inform you that your order ID 9650064330 is already shipped. Our courier partner will contact you to arrange a time for delivery. The order should be with you within 2-3 business days</div>
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<div>Hope this helps and have a great day! Stay Safe!</div>
<div><br></div>
<div>Your Friends,</div>
<div>The Support Team</div>
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<br><div><br></div>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr"><div><div dir="ltr">
<div><font color="#333333">Kind Regards</font></div>
<div><font color="#333333"><br></font></div>
<div><font color="#333333"><span style="font-size:17px">---</span></font></div>
<div><font color="#333333">Yeukai Lizzy Pindura</font></div>
<font color="#333333">Mobile: +971502715542</font><div>
<span style="color:rgb(40,40,40)"><font>"The secret of getting ahead is getting started.</font></span><span style='color:rgb(40,40,40);font-family:Georgia,Times,"Times New Roman",serif;font-size:17px'>"</span><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2385261