Subject: New Reply Received - Re: Sorry, your order was not processed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 10 Apr 2021 13:45:33 +0000

Hi Mohammed Altahir,  The customer has responded to the ticket.  Re: Sorry, your order was not processed  Ticket comment <div dir="auto">Thank you for your response. But why I should pay 1 bd delivery. It's was your mistake you brought wrong item now you have to benefits my money 1.200 bd back. </div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 7 Apr 2021, 4:06 pm Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">
<div dir="ltr" style="line-height:100%">Hi Suhaila,</div>
<div dir="ltr" style="line-height:100%">​</div>
<div dir="ltr" style="line-height:100%">​<br>
</div>
<div dir="ltr" style="line-height:100%">Thank
you for reaching out and apologies for the delay in response.<br><br>We would like to inform you that your payment for the order ID 7448828604 was not successful in the first attempt as the payment was not authorized by the bank. </div>
<div dir="ltr" style="line-height:100%">
<br>Please note when the
transaction is not authorized, we are unable to capture the amount
and the transaction amount is blocked by the card issuing bank which
is then reversed back to your account.</div>
<div><br></div>
<div dir="ltr">In
this case too, we have only charged you once for order 7448828604 . If you can see multiple charges for the same order, please get back to us and attach the screenshot of the statement as reference to help us understand the issue better.</div>
<div dir="ltr">The price of your item is BHD 1.00.<br><br>Thank you for your patience
and the understanding. Feel free to get in touch with us for further
assistance.<br><br>Your Friends,<br>The Support Team</div>
</div></div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2365378