Subject: New Reply Received - Product information
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 14 Jul 2020 09:39:38 +0000

Hi Mohammed Altahir,  The customer has responded to the ticket.  Product information  Ticket comment <div dir="auto"></div>
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<div>On Sun, Jul 12, 2020, 11:39 AM Fahd Abdelaziz &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr" class="gmail_attr">On Sun, Jul 5, 2020, 1:44 PM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:13.999999999999998pt;font-family:'Times New Roman';color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;white-space:pre-wrap" dir="ltr">Hi Fahd,</span></div>
<br><div dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:13.999999999999998pt;font-family:'Times New Roman';color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;white-space:pre-wrap">Thank you for contacting us.</span></div>
<br><div dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:13.999999999999998pt;font-family:'Times New Roman';color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;white-space:pre-wrap">Accept our full apology for the inconvenience we caused.</span></div>
<br><div dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:13.999999999999998pt;font-family:'Times New Roman';color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;white-space:pre-wrap" dir="ltr">Please note that your order ID: 8389616207, was not successfully processed. Due to payment failure by KNET. You may have received a letter from the bank informing you that the payment was successfully approved, but a problem occurred during the completion of the purchase.</span></div>
<div dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:13.999999999999998pt;font-family:'Times New Roman';color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;white-space:pre-wrap" dir="ltr">In this case, the amount that deducted from your account will be refunded. Please send us the entire details of KNET withdrawal.</span></div>
<br><div dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:13.999999999999998pt;font-family:'Times New Roman';color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;white-space:pre-wrap">Do not hesitate to contact us in case of any other inquiries.</span></div>
<br><div dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:13.999999999999998pt;font-family:'Times New Roman';color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;white-space:pre-wrap">Your friends</span></div>
<div dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:13.999999999999998pt;font-family:'Times New Roman';color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;white-space:pre-wrap">Support Team</span></div>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043127327779'>Screenshot_20200714_123701_com.google.android.apps.messaging.jpg</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043127327780'>InShot_20200712_113405039.jpg</a><br />3. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043127327781'>InShot_20200712_113524721.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1261649