Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 13 Jun 2020 08:31:17 +0000

Hi Mohammed Altahir,  The customer has responded to the ticket.  Returns  Ticket comment <div><br></div>
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzExODIzMDU2OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.66dvKhPVMZYjjewqHdIH1kWbEKkXNLubGGaqApI7u-4" style="max-width: 100%"></div>
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzExODIzMDU3MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Iag5Gp-Z4ow7Zc224uuTBZEXZdoa3nwEvGF4KieuFcw" style="max-width: 100%"></div>
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<div dir="auto">Yes I believe that the item is missing a piece. The item consists of two pieces, one pink and the other grey. I only received the pink one. </div>
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<div dir="auto">This is an inconvenience I shouldn’t have been dealing with to be honest and I’m utterly disappointed. </div>
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<div>On Sat, 13 Jun 2020 at 11:28 AM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr"><div dir="ltr">Hi Sara,<br><br>We apologize for the inconvenience caused.<br><br>After checking your order, we found out that your order has been delivered completely, including (2 ITEMS).<br><br>If you still believe that the item is missing please send us a photo or a screenshot of the missing item.<br><br>Please feel free to contact us if you have any further questions.<br><br>Your friends<br>Support Team.<br><br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1178300