From: Hafizullah Lsm <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: apoo
Date: Fri, 9 Oct 2020 10:57:59 -0700 (MST)

Hi Team, 

Problem Statement: Refund Issue 

Order Date : Mar 15, 2020 
Order ID: 6470101869 
Tracking ID: 45756698816 
Pickup Reference: C19441E 
RMA ID : 23388293 

Assistance Required: Need Urgent Refund 

Issue Description: The customer created a return request on 19 March 2020 by the tracking ID (45756698816) the items have been collected by the Aramex team and delivered to the warehouse so we request to initiate the refund of this RMA( 23388293) ASAP on your priority basis. 

Case History: The customer reached out to us on Aug 10, 2020, for the follow up for the refund. 

Customer's History: The customer has placed his 19 order with us. 

Assistance Required: We request please do the needful and arrange the refund 

Thanks & Regards, 
Hafizullah.