Subject: Re: ON_VALIDATION_CANCELLED Refund issue (8391140428)
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Rashid Gafoor Kaskar <[email-masked]>
Cc: lessin kumar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Hafizullah Lsm <[email-masked]>, escalations dxbteam <[email-masked]>, anju john <[email-masked]>, harish thakor <[email-masked]>
Date: Mon, 7 Sep 2020 07:54:05 -0700 (MST)

Hi Rashid. 

Please assist us on below case and help us to close the case. 

Regards, 
Fauzan 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Rashid Gafoor Kaskar" <[email-masked]>, "lessin kumar" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Hafizullah Lsm" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "anju john" <[email-masked]>, "harish thakor" <[email-masked]> 
Sent: Thursday, 27 August, 2020 20:22:27 
Subject: Re: ON_VALIDATION_CANCELLED Refund issue (8391140428) 

Hi Team, 

Please advise regarding the below concern. 

Regards 
Shakeeb 

From: "Hafizullah Lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 26 August, 2020 09:37:29 
Subject: ON_VALIDATION_CANCELLED Refund issue (8391140428) 

Hi Team 

Problem Statement: ON_VALIDATION_CANCELLED Refund issue 

Order Date : Jul 5, 2020 
Order ID: 8391140428 
Order Status: ON_VALIDATION_CANCELLED 
Total Price: KWD27.70 
Transaction id : 018733027980 

Assistance Required: Need to check and refund 

Issue Description: The order is ON_VALIDATION_CANCELLED and customer is complaining of deduction and demand of refund and he send us the Transaction id with details 

Regards 
Hafizullah