Subject: Re: Partial order shipped and we are unable to cancel the item (6219273467)
From: Hafizullah Lsm <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 4 Sep 2020 22:19:52 -0700 (MST)

Hi Team, 

Please assist with the below case. 

Thank you for your help! 

Thanks & Regards, 
Hafizullah 

From: "Hafizullah Lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, September 2, 2020 6:57:44 AM 
Subject: Partial order shipped and we are unable to cancel the item (6219273467) 

Hi Team 

Problem Statement: Partial order shipped and we are unable to cancel the item 

Order Date : Aug 27, 2020 
Order ID: 6219273467 
Tracking ID: 46173814175 

Assistance Required: Need to cancel and refund of the items 

Issue Description: The order was shipped from our side on 29/08/2020 and delivered on 31/08/2020 but the following items : 
161248713 - - Tape Detail Mid-Waist Chinos in Slim-Fit with Po 
161526784 - - Striped Formal Trousers with Side Pockets 
161565761 - - Printed Shirt with Long Sleeves and Concealed P 
161735173 - - Plain Shirt with Spread Collar and Long Sleeves 
did not ship and delivered, I have escalated to WH for shipment again of these items but still not shipped, and the customer wants to refund this item, so we request that you please do the needful . 

Thanks & Regards 
Hafizullah