Subject: ON_VALIDATION_CANCELLED Refund issue
From: Hafizullah Lsm <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 25 Aug 2020 21:04:37 -0700 (MST)

Hi Team 

Problem Statement: ON_VALIDATION_CANCELLED Refund issue 

Order Date : Jul 5, 2020 
Order ID: 8391140685 
Order Status: ON_VALIDATION_CANCELLED 
Total Price: KWD28.50 
Transaction ID: 018710028656 

Assistance Required: Need to check and refund 

Issue Description: The order is ON_VALIDATION_CANCELLED and customer is complaining of deduction and demand of refund and he send us the Transection id with details 

Regards 
Hafizullah