Subject: ON_VALIDATION_CANCELLED but amount is captured in Payment Transactions
From: Hafizullah Lsm <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 27 Sep 2020 00:02:46 -0700 (MST)

Hi Team 

Problem Statement: ON_VALIDATION_CANCELLED but amount is captured in Payment Transactions 

Order Date : Sep 12, 2020 
Order ID: 8202687334 
Total Price: KWD10.40 

Assistance Required: Need to check and refund 

Issue Description: The order is ON_VALIDATION_CANCELLED but the amount is capture in Payment Transactions 
and the customer is demanding a refund so we request to initiate the refund on your priority basis 

Regards 
Hafizullah