Subject: Re: ON_VALIDATION_CANCELLED but the amount is capture in Payment Transactions
From: Seeta Seeta <[email-masked]>
To: malik ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Hafizullah Lsm <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Wed, 15 Jul 2020 01:03:32 -0700 (MST)

Hi Malik, 

Can you please assist us in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Hafizullah Lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Wednesday, 15 July, 2020 12:33:55 
Subject: ON_VALIDATION_CANCELLED but the amount is capture in Payment Transactions 

Hi Team 

Problem Statement: ​ON_VALIDATION_CANCELLED but the amount is capture in Payment Transactions 

Order Date : Jun 16, 2020 
Order ID: 6200813932 
​Total Price: SAR555.00 
Identifier: SADAD 
Assistance Required: Need Urgent Delivery 

​Issue Description: The order is ON_VALIDATION_CANCELLED but the amount is capture in Payment Transactions 
​and the customer is demanding refund so we request to initiate the refund on your priority basis. 
​ 
Banks details: 
Account holder name: Mohsen Met eeb Mohsen Al-Harthi 
The bank's name: Al-Rajhi Bank 
Branch name: Shahar 
Account number: 335608010289052 
IBAN number: SA8680000335608010289052 
Account type: Personal 

Regards 
Hafizullah