Subject: Re: Knet Refund Issue 8376548894
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked], Harish thakor <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Hafizullah Lsm <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Thu, 9 Jul 2020 03:23:43 -0700 (MST)

Hi Team, 

Problem Statement: Refund Issue 

Order Date : Apr 8, 2020 
Order ID: 8376548894 
KNET refund ticket : 03336049 

Please do the needful. 

Regards 
Shakeeb 

From: "Hafizullah Lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 5 July, 2020 12:23:08 
Subject: Refund Issue (REFUND_PROCESSED but the customer is complaining that he did not receive the amount) KNET 

Hi Team, 

Problem Statement: Refund Issue 

Order Date : Apr 8, 2020 
Order ID: 8376548894 
Tracking ID: 100041276723 
RMA ID : 53122816 
Identifier: KNET 

Assistance Required: Need Urgent Refund 

Issue Description: The status is REFUND_PROCESSED but the customer is complaining that he did not receive the amount so kindly check this order and arrange the refund on a priority basis. 

Regards, 
Hafizullah