Subject: Refund Issue
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, Hafizullah Lsm <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Fri, 3 Jul 2020 09:48:02 -0700 (MST)

Hi Team, 

With reference to Order # 8377634991 
Hybris Ticket : 03270051 

The order has marked as NDR and customer was paid by Knet, and till now the refund not processed, kindly check and do the needful. 

Regards, 
Fauzan 

From: "Hafizullah Lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 29 June, 2020 16:36:19 
Subject: Refund Issue KNET 

Hi Team, 

Problem Statement: Refund Issue 

Order Date : Apr 14, 2020 
Order ID: 8377634991 
Tracking ID: 100041412534 
RMA ID : 53124569 
Identifier: KNET 

Assistance Required: Need Urgent Refund 

Issue Description: The status is REFUND_PROCESSED but the customer is complaining that he did not receive the amount so kindly check this order and arrange the refund on a priority basis. 

Regards, 
Hafizullah