Subject: Refund Issue
From: Hafizullah Lsm <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 20 Jun 2020 01:00:34 -0700 (MST)

Hi Team 

Problem Statement: ON_VALIDATION_CANCELLED and Customer demanding a refund 

Order Date: May 7, 2020 
Order ID: 8381505591 
Assistance Required: Need to check this order 

Issue Description: The customer tries to place the order on May 7, 2020 but did not complete and status is ON_VALIDATION_CANCELLED when i check the Payment Transactions so there is No Entries but the customer calming for deduction and sent us a picture of ti so kindly check this order. 

Regards 
Hafizullah