Subject: New Reply Received - Landmark Group - Confirmation 11/05/2020
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Wed, 17 Jun 2020 11:49:21 +0000

Hi Hafizullah khan,  The customer has responded to the ticket.  Landmark Group - Confirmation  11/05/2020  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style="font-size:12.0pt;color:#1F497D">Dear</span></div>
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<div class="MsoNormal"><span style="font-size:12.0pt;color:#1F497D">Collection not collected due to incomplete location please check with customer and create new AWB# for collection
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<b><span style='font-size:12.0pt;font-family:"Bahnschrift Condensed",sans-serif;color:black'>Best Regards,</span></b><b><span style='font-size:12.0pt;font-family:"Bahnschrift Condensed",sans-serif;color:black'></span></b>
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<b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:black'>Tanveer</span></b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#1F497D'></span>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#1F497D'>Aramex International</span>
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<div>From: Mohammad Shababe Quamar &lt;[email-masked]&gt;
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<b>Sent:</b> Wednesday, June 17, 2020 3:45 PM<br>
<b>To:</b> Con Loc &lt;[email-masked]&gt;; Deepak Damodaran &lt;[email-masked]&gt;; Dipesh Regmi &lt;[email-masked]&gt;; Rasal Rana &lt;[email-masked]&gt;; Asha Dsouza &lt;[email-masked]&gt;; Tanveer Sawant &lt;[email-masked]&gt;;
 ALL DXB DOM - Banks e-Commerce &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; [email-masked]; Centrepoint &lt;[email-masked]&gt;; Anwar P. Panery &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: DED Case - 9776680167 - 42998027</div>
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<div class="MsoNormal" style="line-height:12.0pt;background:#FFEB9C"><span style="font-size:10.0pt;color:black">External email: avoid to open links or attachments unless sender is known and content is relevant..</span></div>
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<div class="MsoNormal">Looping in <a id="OWAAMFEED67CE269A4B699822B059CD3CAF42" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Asha Dsouza</span></a>
<a id="OWAAMEA042B3BCC4747819F13C953D49B1EC1" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Tanveer Sawant</span></a>
<a id="OWAAMA6E0213D8F4C4955AC89EA55644E96F2" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@ALL DXB DOM - Banks e-Commerce</span></a>
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<div class="MsoNormal">Please update the below mention AWB status.</div>
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<div class="xmsonormal">Order Number: 9776680167</div>
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<div class="xmsonormal">RMA: 42998027</div>
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<div class="xmsonormal">Refund Tracking ID: 45905086706</div>
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<div class="MsoNormal">Thanks,</div>
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<div class="MsoNormal">Shababe Quamar</div>
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<b>From:</b> Con Loc &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, June 17, 2020 2:36 PM<br>
<b>To:</b> Mohammad Shababe Quamar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Deepak Damodaran &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Dipesh Regmi &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Rasal Rana &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Anwar P. Panery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Re: DED Case - 9776680167 - 42998027</div>
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<div class="MsoNormal"><span style="font-size:12.0pt;color:black">Hi Mohammad</span></div>
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<div class="MsoNormal"><span style="font-size:12.0pt;color:black">Order still not received from aramex for process </span></div>
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<div class="MsoNormal"><span style="font-size:12.0pt;color:black">Thanks &amp; Regards</span></div>
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<div class="MsoNormal"><span style="font-size:12.0pt;color:black">indunil</span></div>
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<b><span style="color:black">From:</span></b><span style="color:black"> Mohammad Shababe Quamar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Wednesday, June 17, 2020 11:57 AM<br>
<b>To:</b> Deepak Damodaran &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Dipesh Regmi &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Con Loc &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Rasal Rana &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a> &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Anwar P. Panery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> DED Case - 9776680167 - 42998027</span> </div>
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<div class="xmsonormal">Hi <a id="OWAAM2A69714F477A4BC7897636F19F6FB7BF" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Deepak Damodaran</span></a>
<a id="OWAAM712B57E0F9ED4389839B4E0940AC9340" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Con Loc</span></a>
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<div class="xmsonormal">Please process the below RMA on urgently.</div>
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<div class="xmsonormal">Order Number: 9776680167</div>
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<div class="xmsonormal">RMA: 42998027</div>
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<div class="xmsonormal">Refund Tracking ID: 45905086706</div>
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<div class="xmsonormal"> </div>
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<div class="xmsonormal">Thanks,</div>
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<div class="xmsonormal">Shababe Quamar </div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, June 4, 2020 11:38 AM<br>
<b>To:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; Deepak Damodaran &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Dipesh Regmi &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Added as CC - [#1149385] Late Refund</div>
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<div><b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b></div>
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<div><span style="font-size:10.5pt;font-family:-apple-system">Con.loc submitted a new ticket to HelpCPAE and requested that we copy you</span></div>
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<div class="xmsonormal"><span style="font-size:10.5pt;color:#183247">The Customer made a refund on the 16th of April 2020 and till now he didn't get a refund for it can you please check the problem.</span></div>
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<div class="xmsonormal"><span style="font-size:10.5pt;color:#183247">Order Number: 9776680167</span></div>
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<div class="xmsonormal"><span style="font-size:10.5pt;color:#183247">RMA: 42998027</span></div>
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<div class="xmsonormal"><span style="font-size:10.5pt;color:#183247">Refund Tracking ID: 45905086706</span></div>
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<div class="xmsonormal"><span style="font-size:10.5pt;color:#183247">Regards,</span></div>
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<div class="xmsonormal"><span style="font-size:10.5pt;color:#183247">Mahmoud Alasmar</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>1149385:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1001422