Subject: Re: ON_VALIDATION_CANCELLED Refund issue
From: Shakeeb Arsalan <[email-masked]>
To: Hafizullah Lsm <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 15 Jun 2020 08:44:53 -0700 (MST)

Hi Hafizullah, 

this is the order where the captured has happened 
Please ask the customer to provide the bank details in order to have the amount transferred 

Account holder's name: 
The bank's name: 
Branch name: 
Account number: 
IBAN: 
ِAccount Type: 

From: "Hafizullah Lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 4 June, 2020 15:29:14 
Subject: ON_VALIDATION_CANCELLED Refund issue 

Hi Team 

Problem Statement: ON_VALIDATION_CANCELLED Refund issue 

Order Date : May 30, 2020 
Order ID: 6495396323 
Total Price: SAR209.00 

Assistance Required: Need to check and refund 

Issue Description: The order is ON_VALIDATION_CANCELLED and customer is complaining of deduction and demand of refund and he send us the Transection id with details 

Regards 
Hafizullah