Subject: New Reply Received - Order number 9422045477 not received
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 28 Mar 2023 00:21:25 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Order number 9422045477 not received  Ticket comment <div dir="auto">Hi, Thanks for your response. <div dir="auto"><br></div>
<div dir="auto">Sometimes the delivery boys don't call, I hope they won't just leave it outside the house to be picked up by someone else. That's my only worry.</div>
<div dir="auto"><br></div>
<div dir="auto">If you could please pass the message onto the delivery team that will be really helpful as the package hasn't been delivered today.</div>
<div dir="auto"><br></div>
<div dir="auto">Would appreciate your timely help please.</div>
<div dir="auto"><br></div>
<div dir="auto">Kind regards</div>
<div dir="auto">Nandini </div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 27 Mar 2023, 22:12 Splash, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">
<div dir="ltr">Hi Nandini,</div>
<div dir="ltr"><br></div>
<div style="clear:both">Thank you for reaching out to Splash and giving us the opportunity to serve you.</div>
<div style="clear:both">
<br><div dir="ltr">Please not that, We won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would like to inform you that once the delivery boy calls you while your phone is not reachable, he will return the order.</div>
<div><br></div>
<div dir="ltr"> Once the order will return back to warehouse we will process the refund for the same as soon as possible.<div><br></div>
<div>Feel free to get in touch with us for further assistance.</div>
<div><br></div>
<div dir="ltr">Thank you,</div>
<div dir="ltr">Splash Support Team </div>
</div>
</div>
</div></div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5933956