Subject: New Reply Received -
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 15 May 2022 07:54:09 +0000

Hi Ali Atef,  The customer has responded to the ticket.    Ticket comment <div dir="auto">Iam very very disappointed, what are you doing in your service, agian i order last week &amp; again i experience wrong item delivered whats wrong with you? This is the second time i recieved wrong item to you can you collect this wrong item to me very dis appreciated in your service</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, Apr 30, 2022, 10:38 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div>Dear Customer,<br>
 </div>

<div>Thank you for reaching out to us and giving us the opportunity to serve you.<br>
 </div>

<div>We sincerely apologize for this inconvenience caused to you. This is definitely not the kind of experience we want you to have when shopping with us.<br>
<br>
We have forwarded the images to our concerned team at this time to ensure such instance does not repeat. We will request you to please return the item<br>
at this time for a return and refund by one the following steps:<br>
 </div>

<div>1.You can let us know the name of the exact item which you wish to return and we will be happy to create the return for you.</div>

<div>2. You can also book the return online. You can log into your account and go to Order History. <br>
Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions.<br>
 </div>

<div>We hope this helps and have a great day! Stay Safe!<br>
 </div>

<div>Your Friends,<br>
The Support Team</div>

	

</div></blockquote>
</blockquote></div>

Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043338666055'>Screenshot_20220515-104852_Gmail.jpg</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043338666056'>20220515_104511.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4276343