Subject: New Reply Received - Center point order #9567348831 - Wrong item sent
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 12 May 2022 05:55:57 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Center point order #9567348831 - Wrong item sent  Ticket comment <div dir="auto">Dear Team,<div dir="auto"><br></div>
<div dir="auto">I am yet to receive a reply from you regarding the refund payment</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 11 May 2022, 6:06 am sharon menezes, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Dear Team,<div dir="auto"><br></div>
<div dir="auto">Please note that I have not got my refund yet.</div>
<div dir="auto"><br></div>
<div dir="auto">Kindly update me as soon as possible.</div>
<div dir="auto"><br></div>
<div dir="auto">Regards,</div>
<div dir="auto"><br></div>
<div dir="auto">Sharon Sequeira</div>
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<div dir="ltr" class="gmail_attr">On Sat, 30 Apr 2022, 2:31 pm Centrepoint, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">
<div dir="ltr">Hi sharon,</div>
<div><br></div>
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience caused however, We would like to inform you that your product to reached our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.</div>
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<div dir="ltr">Once the refund is processed the amount you paid online will be refunded back to your original payment method</div>
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<div dir="ltr">We are looking forward to hear from you soon. <span>Thank you for your help!</span>
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<div><br></div>
<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4246329