Subject: New Reply Received - Re: Your refund is on its way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 27 Apr 2022 07:15:45 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div dir="auto">How can i reply if iam sleeping that time.. i have duty by the next day.. i dont even know that he will come at 1am midnight.. i tried to send him a message if what time he will come so that iam aware of his arrival. but he dont even send a single message if he will come or not.. he even send a message if he's already on the way... The security will now allow us to go out accomidation early MIDNIGHT.. (1AM)</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Apr 27, 2022, 09:56 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div>Dear Customer,</div>

<div> </div>

<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>

<div>
<br>
 <br>
We sincerely apologize for this inconvenience caused to you.</div>

<div> </div>

<div>We have checked and as we can see the courier partner tried to contact you on the contact number shared when placing the order: 0502127956 thrice on 3 different days but didn't receive any response from your end.</div>

<div> </div>

<div>The courier has now sent the items back to the warehouse. Unfortunately once the items have already been initiated as a return we are unable to reship the items. Once the items are received at warehouse, a refund for the same will be processed and you will receive an email notification for the same.</div>

<div> </div>

<div>We would request you to please simply order the same items again from our website if available.</div>

<div> </div>

<div>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</div>

<div> </div>

<div>Your Friends,</div>

<div>
<br>
The Support Team</div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4248963