Subject: New Reply Received - Re: Your products are on the way
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 13 Apr 2022 10:09:40 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div>There is no answer for my email for days. 
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<div>&amp; the courier took the 2 blouses &amp; till now there is no refund to my money , my credit is 0 . </div>
<div>I need a response &amp; help please <br>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 11 Apr 2022, at 3:22 PM, Joëlle Elias &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr"> Hello , the courrier came &amp; took back the 2 blouses of the refund , but i still have no money in the credit. 
<div>So what can i do please?<br>
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<div dir="ltr">Sent from my iPhone</div>
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<blockquote>On 10 Apr 2022, at 7:21 AM, Max &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4141429</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<span>-</span>-</div>
<div dir="ltr">Ali Atef : </div>
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Hi Joëlle,</div>
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Thank you for reaching out to us with your concern.</div>
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<div style="color: rgb(51, 51, 51); font-family: system-ui, -apple-system, BlinkMacSystemFont, " dir="ltr">
Regarding your order with ID (2108315846), The order status has been updated successfully.</div>
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Feel free to get in touch if you need further assistance.</div>
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<span style="font-size: 10.5pt">Your friends,</span>
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<div style="margin: 0in 0in 0.0001pt; font-family: -apple-system, BlinkMacSystemFont, ">
<span style="font-size: 10.5pt">The</span><span> </span><span style="font-size: 10.5pt">S</span><span style="font-size: 10.5pt">upport
 Team</span>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4141429