Subject: New Reply Received - For urgent attention of Management
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 13 Apr 2022 04:07:47 +0000

Hi Ali Atef,  The customer has responded to the ticket.  For urgent attention of Management  Ticket comment <div dir="ltr">Hi,<div><br></div>
<div>I have no tracking slip and in the past have never received one.</div>
<div><br></div>
<div>Kindly ensure this refund is done soonest so that I am not following this up nonstop for another month.</div>
<div><br></div>
<div>Thank you</div>
<div><br></div>
<div>Zafira </div>
<div><br></div>
<div>0528892899</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Apr 12, 2022 at 3:27 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi Zafira ,</div>
<div><br></div>
<div>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for the delay in processing of your return however, we request you to please share with us the tracking number or the return slip which the courier may have handed over to you at the time of collecting the items from you so that we can further investigate this and help you receive your refund asap.</div>
<div><br></div>
<div>We are looking forward to hear from you soon. Thank you for your help!</div>
<div><br></div>
<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
</div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4164276