Subject: New Reply Received - Charging for free times
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 06 Apr 2022 15:51:26 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Charging for free times   Ticket comment <div dir="auto">Any updates? </div>
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<div>On Sun, 3 Apr 2022, 00:26 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Mariam,<br><br>Thank you for reaching out to us.<br>​<br>We are truly sorry to hear that you are not satisfied with our services. This is surely not the experience we want our customers to have when they shop with us.<br><br>We know that you expect the highest levels of service from our company, and we are very sorry for our failure to comply with the basic standard.<br><br>We also assure you that a request has been submitted to the concerned team not to repeat this experiment in the future.</div>
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<div dir="ltr">We have also sent your provided contact number (<strong dir="ltr">0554499799</strong>) to the concerned team and they will call you ASAP. <br><br>Thanks for your cooperation and appreciate your understanding with us.<br><br>Do not hesitate to contact us if you have any inquiries.<br><br>Your Friends,<br>The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3986333