Subject: Ticket Assigned -
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 05 Apr 2022 07:36:19 +0000

Hi Ali Atef,  A new ticket has been assigned to you. Please follow the link below to view the ticket.   Hi,
I have collected my parcel from the store but it's not yet updated in the
app. Since I want to exchange the items due to a size mismatch, I'm unable
to do so because of the status of the delivery. I hope you will look into
this asap.

Thanks and regards,
Shravya.

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4102122