Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 30 Mar 2022 12:31:58 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="ltr"></div>
<div dir="ltr">What more time you need you took more than a week to do that already, AED 45 refund taking you that long to refund !!!?</div>
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<div dir="ltr">Or are you covering up on whoever did that mistake and making customer pay for it !!</div>
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<div dir="ltr">You did not send o me the item i paid for, you need to refund the money i will do everything to make sure your bad service always visible in your customer reviews! </div>
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<div dir="ltr">Such unacceptable behavior and clearly covering up on your employees mistakes !!!</div>
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<div dir="ltr">I meed update on that by max tomorrow </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 30 Mar 2022, at 1:43 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div dir="ltr">Hi Haitham,<br><br>Thank you for contacting us and giving us the opportunity to serve you.<br><br>Accept our full apologies for the delay in processing your request.<br><br>We are still following up on your case. Please give us more time to provide appropriate solutions. The matter has been referred to the appointed authorities in advance.<br> <br>Do not hesitate to contact us if you have any other inquiries.<br><br>your friends,<br>Support Team.</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4076505