Subject: New Reply Received - Complaint
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 21 Mar 2022 11:33:42 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Complaint   Ticket comment <div>i don’t want to return the product</div>
<div>i just want the floral trousers that was supposed to be in that packet </div>
<div>kindly deliver the the other floral trousers to me as soon as possible </div>
<div>i’ve already paid for it<br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On 21 Mar 2022, at 12:27 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div dir="ltr">Hi Sakina,<br><br>Thank you for contacting us.<br><br>Please accept our apologies for the inconvenience and delay in responding to you.<br><br>We sincerely apologize for receiving an incomplete product and kindly we request you return the product within 14 days using one of the following options:<br><br>​1- You can contact the customer support team at (8001111027) to book an appointment to receive the product to be returned.<br>2- You can also book an appointment to receive the product to be returned online by logging in to your account and going to the order history and then clicking on the “Order Number” from this page (<a href="https://www.centrepointstores.com/" rel="noreferrer">https://www.centrepointstores.com/</a>), and choosing the products you want to return .<br>3- You can visit the nearest branch of (Centerpoint) and return the product to the branch.<br><br>Do not hesitate to contact us if you have any other inquiries.<br><br>your friends,<br>Support Team.</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4041816