Subject: New Reply Received - Re: Your products are on the way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 14 Mar 2022 13:24:11 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div dir="ltr">
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<div>Good Day!</div>
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<div>First of all, thanks for your quick response.</div>
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<div>Please note that the below Item has been collected by the courier representative (refer acknowledgement receipt Attach. # 01) on 14-March-2022.<br>
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<div>I humbly request you to transfer the refund amount to my Gulf Bank Account (refer Bank details Attach. # 2) accordingly.</div>
<br><div>Your usual cooperation in this regard is highly appreciated.</div>
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<div>Thank you</div>
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<div>Regards,</div>
<div>Dilanka Herath<br>
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<div>On Mon, Mar 14, 2022 at 11:45 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr" style="margin:0in 0in 0.0001pt">Hi Dilanka,<br><br>Thank you for contacting us.<br><br>Accept our full apologies for the inconvenience caused, as this is not the experience that we want our customers to experience and we would like to inform you that you can exchange Lifestyle products lost in our nearest stores. You can also return the products within 14 days through one of the following options:</div>
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<br>1- You can contact our customer support team at (8001111027) to book an appointment to receive the returned product.<br>2- You can also book an appointment to receive the returned product online by logging in to your account and going to the order history and then clicking on the “order number” from this page (<a href="https://www.lifestyleshops.com/kw/ar" rel="noreferrer" target="_blank">https://www.lifestyleshops.com/kw/ar</a>), and choosing the products that you want to return.<br>3- You can visit the nearest branch of (Lifestyle) and return the product to the branch.<br><br>Do not hesitate to contact us if you have any other inquiries.<br><br>your friends,<br>Support Team.</div>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043317584664'>Acknowledgement Receipt (Attach. # 01).pdf</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043317584666'>Bank Details (Attach # 02).pdf</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4021459