Subject: New Reply Received - Click & Collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 14 Mar 2022 13:06:11 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div> Hi, Both things I ordered are out of stock now</div>
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<br><img class="ymail-preserve-class inline-image-guid-8F90B07A-FFE4-4BD9-9CB5-3E0F5BA34331 rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMxNzU3NDA5NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.uxbmq195QLAOVsbmRcIiIupKgL952moNLII_fEcRhx8" data-id="2043317574096" alt="Inline image" style="width: 100%"><div><br></div>
<span id="yahoo-rte-cursor-span"></span><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Monday, March 14, 2022, 2:31 PM, Centrepoint &lt;[email-masked]&gt; wrote:</div>
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<div id="yiv1622232183"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">
<div dir="ltr">Hi Zahi,<br><br>We're  sorry to hear that you wish to cancel your order.</div>
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<div dir="ltr">We can see the order has been placed on (Feb 26, 2022) with the order number (9559034629).</div>
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<div dir="ltr">As per to the order, the order was for 14 days in store for collection from the confirmation email received to collect. and as per to our policy the order will be automatically cancelled if not collected within 14 days.</div>
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<div dir="ltr">We would like to inform you that we have processed the refund of amount (AED 80) on (13/03/2022) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.</div>
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<div dir="ltr">Now, we would request you to order these items again from our website. <br>
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<div>If you require any further assistance, please feel free to write back to us.</div>
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<div>Your friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4021266