Subject: Ticket Assigned - c&C status update
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 12 Mar 2022 05:31:02 +0000

Hi Ali Atef,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  c&C status update sachin                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  sachin Bot:  Hi Sachin ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Bahrain Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  97338186073            07:27 PM, 11th Mar                   mayar                   Hi Sachin,Thank you for contacting us. My name is Mayar ,i will be happy to help you.           07:28 PM, 11th Mar                     sachin                    Hi Mayar           07:29 PM, 11th Mar                     sachin                    My order no.7360437447           07:29 PM, 11th Mar                     sachin                    I hv collected my order from max           07:29 PM, 11th Mar                     sachin                    But in the app its still showing in processing           07:30 PM, 11th Mar                     sachin                    Actually i wanted to return some items           07:30 PM, 11th Mar                   mayar                   We sincerely apologize for any inconvenience caused you.           07:30 PM, 11th Mar                   mayar                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             07:30 PM, 11th Mar                     sachin                    Ok           07:31 PM, 11th Mar                     sachin                    How much time it will take to update in the system...so that i can place the return request?           07:31 PM, 11th Mar                   mayar                   We will update you via email with in 24 -48 hours           07:33 PM, 11th Mar                     sachin                    Ok           07:33 PM, 11th Mar                     sachin                    Thanks           07:33 PM, 11th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:34 PM, 11th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4009329