Subject: Ticket Assigned - Conversation with doaa maher
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 12 Mar 2022 05:31:02 +0000

Hi Ali Atef,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with doaa maher doaa maher                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  doaa maher Bot:  Hi Doaa Maher ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Qatar Bot:  Please enter your order number to continue Customer:  4660540537 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97466799192            01:27 AM, 12th Mar                   Ahmad                   H
 i Doaa , My name is Ahmed, I will be happy to assist you.           01:28 AM, 12th Mar                     doaa maher                    Ok           01:28 AM, 12th Mar                     doaa maher                    Hi ahmed           01:28 AM, 12th Mar                     doaa maher                    When I open my order at home I found that there is a missing piece           01:29 AM, 12th Mar                   Ahmad                   Could you please share your order number so that I can assist you further?           01:30 AM, 12th Mar                     doaa maher                             01:30 AM, 12th Mar                     doaa maher                    Sure           01:30 AM, 12th Mar                     doaa maher                    Order number  is4660540537           01:31 AM, 12th Mar                     doaa maher                    ?           01:33 AM, 12th Mar                   Ahmad                   Thank you for sharing the order details. Please allow me 
 a moment to check this for you.           01:34 AM, 12th Mar                     doaa maher                    Ok           01:34 AM, 12th Mar                   Ahmad                   After checking your order 4660540537, we found out that your order has been delivered completely           01:35 AM, 12th Mar                   Ahmad                   If you still believe that the item is missing please provide us with the name of the item as mentioned on the website, and provide if you have been received an incomplete item or full missing item to assist you further.           01:35 AM, 12th Mar                     doaa maher                    is it takes a long time to figure it out?           01:38 AM, 12th Mar                   Ahmad                   Kindly If you still believe that the item is missing, provide us with the name of the item as mentioned on the website, and provide if you have been received an incomplete item or full missing item to assist you further.           0
 1:39 AM, 12th Mar                     doaa maher                    ?           01:40 AM, 12th Mar                     doaa maher                    Mr ahmed           01:41 AM, 12th Mar                   Ahmad                   Kindly provide us with more details for further assist           01:42 AM, 12th Mar                   Ahmad                   the name of the item as mentioned on the website, and provide if you have been received an incomplete item or full missing item           01:42 AM, 12th Mar                     doaa maher                    Like what ?           01:43 AM, 12th Mar                   Ahmad                   Kindly we need the name of the missing item to investigate, could you please provide us with the name as mentioned on the website?           01:44 AM, 12th Mar                     doaa maher                             01:44 AM, 12th Mar                   Ahmad                   Thank you for sharing the order details. Please allow me a moment to che
 ck this for you.           01:45 AM, 12th Mar                     doaa maher                    Plz don't let me wait           01:45 AM, 12th Mar                   Ahmad                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           01:45 AM, 12th Mar                     doaa maher                    Ok great           01:46 AM, 12th Mar                   Ahmad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:47 AM, 12th Mar                     doaa maher                    You too           01:47 AM, 12th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4010287