Subject: Ticket Assigned - status update
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 12 Mar 2022 05:31:01 +0000

Hi Ali Atef,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  status update abdulbasit                    Bot:  Hi again! Bot:  Please enter your name Customer:  abdulbasit Bot:  Hi Abdulbasit ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  8160334765 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:31 PM, 11th Mar                     abdulbasit                    So i have received my order but the thing is that in my order history is still showing processing can u fix that           05:31 PM, 11th Mar                   mayar                   Hi Abdulbasit,Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:32 PM, 11th Mar                   mayar                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             05:33 PM, 11th Mar                     abdulbasit                    Ohkay           05:33 PM, 11th Mar                     abdulbasit                    And what about my shukran points           05:33 PM, 11th Mar                     abdulbasit                    Its been more then 10 days still didn’t get any           05:33 PM, 11th Mar                   mayar                   The points are added after 14 days from the delivery.           05:34 PM, 11th Mar                     abdulbasit                    Kkk           05:34 PM, 11th Mar                   mayar                   Is there is any thing else i can help you with?           05:35 PM, 11th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:35 PM, 11th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4008887