Subject: New Reply Received - Return item/ received wrong color
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 10 Mar 2022 11:54:35 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Return item/ received wrong color  Ticket comment <br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0">
<span style="color: #AAAAAA">Begin forwarded message:</span><br><br>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wednesday, March 9, 2022, 8:17 AM, Noura Saad &lt;[email-masked]&gt; wrote:</div>
<blockquote class="iosymail">
<div id="yiv8274687182"><div>
<div>Good morning,</div>
<div>The picture on the site is blue and i bought blue but i received green. (A green neon)</div>
<div><br></div>
<div>The color i received is obviously not the <span style="">one i bought it is way different and in real life the color is much </span>
</div>
<div><span style="">more green.</span></div>
<div><span style=""><span id="yiv8274687182yahoo-rte-cursor-span"></span><br></span></div>
<div>The picture of the product ‘stroller’ i received is attached to this email.</div>
<div><br></div>
<div>I want to return this stroller as soon as possible, please, to buy a new one</div>
<div><br></div>
<div>Thank you but this incident has cost me time and money i was not willing to lose</div>
<div><br></div>
<div>I need the case to be solved as soon as possible</div>
<div><br></div>
<div><br></div>
<div><br></div>
<div><br></div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMxNjM2OTEyMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.RGz5X71cb-lFjYFPcbfKADKEnerz_YeiyiRXXkaCDJY" data-id="2043316369121" alt="Inline image" style="width:100%" class="yiv8274687182ymail-preserve-class yiv8274687182inline-image-guid-22D6202F-95F5-4314-97A9-C24EA49E8F01 yiv8274687182rte-inline-saved-image"><div><br></div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMxNjM2OTExNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.iuoCg-0XON7w7uKlk7CbWNjHmAeclqD7OvBO-2c9JiI" data-id="2043316369116" alt="Inline image" style="width:100%" class="yiv8274687182ymail-preserve-class yiv8274687182inline-image-guid-17551454-FC8E-4BFB-BFE1-9D6AD3CB58ED yiv8274687182rte-inline-saved-image"><div><br></div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMxNjM2OTEwNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.5lUNu9XTFNNjegCsiwdhE2ONGGS1-UXplYw0EPamwvM" data-id="2043316369106" alt="Inline image" style="width:100%" class="yiv8274687182ymail-preserve-class yiv8274687182inline-image-guid-DA424473-C556-4791-A40B-1A5C5FA86CD5 yiv8274687182rte-inline-saved-image"><div><br></div>
<br><br><br><a rel="noreferrer" target="_blank" href="https://overview.mail.yahoo.com/?.src=iOS">Sent from Yahoo Mail for iPhone</a><br><br><div id="yiv8274687182yqt32460" class="yiv8274687182yqt4971288884">
<div style="font-size:15px;color:#715FFA;padding-top:15px;margin-top:0" class="yiv8274687182yahoo-quoted-begin">On Wednesday, March 9, 2022, 2:08 AM, Centrepoint &lt;[email-masked]&gt; wrote:</div>
<blockquote class="yiv8274687182iosymail">
<div id="yiv8274687182"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">
<div dir="ltr">Hi Noura,</div>
<div><br></div>
<div dir="ltr">Thanks for your response.<br><br>We are truly sorry for the inconvenience caused to you.</div>
<div><br></div>
<div>We sincerely apologize for any inconvenience caused however, we request you to please share with us an image of the item showing the issue so that we can investigate further and assist you accordingly with this.<br><br>
</div>
<div>We are looking forward to hearing from you soon. Thank you for your help!</div>
<div><br></div>
<div>Your Friends,</div>
<div><span dir="ltr">The Support Team</span></div>
</div></div></div>

	

</div></div></div>
<blockquote></blockquote>
</blockquote>
</div>
</div></div>
<blockquote></blockquote>
</blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3991706