Subject: New Reply Received - Re: Your products are on the way
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 06 Mar 2022 04:53:00 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div dir="auto">Hi,</div>
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<div dir="auto">My returned items were picked up last week, but I haven't received my refund. Can you check on this please. Thank you.</div>
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<div dir="auto">Ali</div>
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<div>From: Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, February 28, 2022 3:04:13 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#3951949] - Re: Your products are on the way
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<span style="color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial; display:inline!important; float:none">Hi
 Ali,</span> </div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We are truly sorry to hear that you have received a different item than the one you originally ordered from our website.  however, please note the courier partner may take up to 3 - 5 business days to arrange the collection. They will contact
 you on the following contact number when arranging the collection with you: (+96897707014. If the collection has still not been done after allowing that time please do get back to us and let us know, we will be happy to assist you further.You can also track
 the order via the Aramex website through the following link:<br>
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(<a href="https://www.aramex.com/us/en/track/shipments" rel="noreferrer">https://www.aramex.com/us/en/track/shipments</a>) Through the tracking number: (42724787184)</div>
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<div>Thank you for shopping with us and have a great day! Stay Safe!</div>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3951949