Subject: New Reply Received - Re: Thank you for collecting your order
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 03 Mar 2022 14:34:37 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Re: Thank you for collecting your order  Ticket comment <div dir="auto">I made the order as a guest and an able to reach to customer service </div>
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<div>On Thu, Mar 3, 2022, 10:04 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Memuna,</div>
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<div>Thank you for shopping with us.</div>
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<div dir="ltr">You can return online purchases through the below three channels:</div>
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<div dir="ltr">·You can contact our customer support team on 8001111629 to make a return and to be notified of the refund amount based on our return policy.</div>
<div>·You can also make the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions.</div>
<div dir="ltr">·You can now drop off your return to any (Centrepoint) store across the UAE.</div>
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<div>Here’s what you need to do.</div>
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<div dir="ltr">·Visit your nearest store: Wrap your returns in their original shipping packaging and bring it along with your invoice to any (Centrepoint) store in the UAE.</div>
<div>·Hand over your return: An authorized staff member will take your package and hand you an acknowledgement receipt. Please keep this safe.</div>
<div dir="ltr">·Receive your refund: After we check your returns, we'll process your refund. If you’ve paid by cash, you can ask for a cash refund. It can also be refunded to your My Credit account for online purchases. If you’ve paid by card, you can receive a refund to your card.</div>
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<div dir="ltr">Once the refund is processed the amount you paid online will be refunded back to your original payment method within 7-14 working days.<br><br>
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<div>Feel free to get in touch with us for further assistance.</div>
<div> </div>
<div>Your friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3968265