Subject: New Reply Received - Re: Order confirmed!
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 02 Mar 2022 12:50:21 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Re: Order confirmed!  Ticket comment <div dir="auto">Hello , </div>
<div dir="auto"><br></div>
<div dir="auto">Is there any update regarding this matter ? Thank you . </div>
<div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 1 Mar 2022 at 12:30 AM Prettycaroline Lagbas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)">
<div dir="auto">Thank you for your quick response. </div>
<div dir="auto"><br></div>
<div dir="auto">Actually, We refuse to receive the item. </div>
<div dir="auto">My husband met the delivery man when he was at the parking to deliver it to us and then he double checked it he found out it was a wrong item. We are expecting a stroller and not a cover . </div>
<div dir="auto"><br></div>
<div dir="auto">The delivery man, collected back the order and he said he will return, and we will receive a credit note by email from baby shop.</div>
<div dir="auto"><br></div>
<div dir="auto">The delivery came (feb 26, saturday sometime between 3-5pm) +971564112406.</div>
<div dir="auto"><br></div>
<div dir="auto">Thank you . </div>
<div>
<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Mon, 28 Feb 2022 at 8:21 PM Babyshop &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Carol,<br><br>  Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Please accept our full apologies for this inconvenience.<br>
</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We have checked your order and as per our records the order is not delivered yet and we couldn't locate any return request has been created for the item ().</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>​<br>
</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We kindly ask you to confirm whether if you received and returned the item or not so that we can assist you with this concern.</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>​<br>
</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We thank you for your cooperation and understanding, and we are looking forward to hear from you soon.<br><br>Feel free to email us if you need further assistance. We will be happy to help!<br>  <br>Your Friends,<br>The Support Team.</div>
</div></div>

	

</div></blockquote>
</div>
</div>-- <br><div dir="ltr">Best Regards, <br>Carol Lagbas</div>
</blockquote>-- <br><div dir="ltr" class="gmail_signature">Best Regards, <br>Carol Lagbas</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3956590