Subject: New Reply Received - Re: ﻿ Order confirmed!
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 02 Mar 2022 09:46:16 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Re: 	Order confirmed!  Ticket comment <div class="ydpc2627653yahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px">
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        <div>Can i go to centerpoint, Oisis Mall to return the package and take the another dress </div>
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<div>On Wednesday, 2 March 2022, 08:45:54 AM GMT+3, Centrepoint &lt;[email-masked]&gt; wrote:
                
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<div dir="ltr">Hi Prakash,</div>
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<div>Thank you for shopping with us.</div>
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<div dir="ltr">We are truly sorry to hear that you have received incomplete item however, we request you to return online purchases through the below three channels:</div>
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<div dir="ltr">·You can contact our customer support team on 8001111027 to book a return and to be notified of the refund amount based on our return policy.</div>
<div>·You can also book the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions.</div>
<div dir="ltr">·You can now drop off your return to any (Centrpoint) store.</div>
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<div>Here’s what you need to do.</div>
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<div dir="ltr">·Visit your nearest store: Wrap your returns in their original shipping packaging and bring it along with your invoice to any (Centrpoint) store.</div>
<div>·Hand over your return: An authorized staff member will take your package and hand you an acknowledgement receipt. Please keep this safe.</div>
<div>·Receive your refund: After we check your returns, we'll process your refund. If you’ve paid by cash, you can ask for a cash refund. It can also be refunded to your My Credit account for online purchases. If you’ve paid by card, you can receive a refund to your card.</div>
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<div>Don't forget to check the returns policy first to see which products we don't take back. You have within 14 days to do a return and a refund.</div>
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<div>Feel free to get in touch with us for further assistance.</div>
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<div>Your friends,</div>
<div dir="ltr">The Support Team</div>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3963733