Subject: Ticket Assigned - My Account
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 28 Feb 2022 08:15:01 +0000

Hi Ali Atef,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  My Account Dear sir / madam
This is again regarding my  order no 9557322268 and 9557393251 online shopping date 12/2/22.

My first transaction of  order no 9557322268 which total bill was 1037.4 aed after discount of 583. 6 aed, unfortunately i could-not make the final payment due to some technical issues in my credit card payment.  same order  same items  i had placed  through my apple payment mode with order-no 9557393251 but unfortunately  i was billed total amount of  1621 aed  with out any discount shown in my previous transaction!
This is completely unfair to charge 583.60 aed more for the same items with different order no! No discounts as shown in the website price was given! Kindly rectify the issue e and refund the amount of 583. 6 aed which was charged  incorrectly! Otherwise cancel the whole order! We are shoping through splash for long time time! This kind of experiences are really regretting! Thanks https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3883911